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Amazon is launching Q, an AI business chatbot

Amazon is launching Q, an AI business chatbot

The announcement was made by Amazon in response to competitors who have introduced chatbots that have drawn attention from the public. It was made in Las Vegas during an annual conference the company organizes for its AWS cloud computing service.

San Francisco-based startup A year ago, OpenAI released ChatGPT, which ignited a wave of interest in generative AI tools among the general public and industry. These tools can produce textual content such as essays, marketing pitches, emails, and other passages that bear similarities to human writing.

Microsoft, the primary partner and financial supporter of OpenAI, benefited initially from this attention. It owns the rights to the underlying technology of ChatGPT and has utilized it to create its own generative AI tools, called Copilot.

However, it also encouraged rivals like Google to release their own iterations.

These chatbots represent a new wave of artificial intelligence (AI) that can converse, produce text on demand, and even create original images and videos based on their extensive library of digital books, online articles, and other media.

Q, according to Amazon, is capable of helping staff with tasks, streamlining daily communications, and synthesizing content.

It stated that in order to receive a more relevant and customized experience, businesses can also link Q to their own data and systems.

Although Amazon is seen as the leader in AI research, it is not as dominant as competitors Microsoft and Google when it comes to cloud computing.

According to the researchers, among other issues, less transparency may make it more difficult for users of the technology to determine whether they can depend on it safely.

In the meantime, the business has kept up its AI exploration.

In September, Anthropic, a San Francisco-based AI start-up founded by former OpenAI employees, announced that Amazon would invest up to $4 billion (£3.1 billion) in the business.

Along with new services, the tech giant has been releasing AI-generated summaries and an update for its well-liked assistant Alexa, which allows users to have more human-like conversations. of customer reviews for products.

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