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In its first year, ChatGPT garnered billions of visits and prompted government AI action

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In the year since its public release, OpenAI’s ChatGPT artificial intelligence (AI) tool has experienced exponential growth in popularity. Because of its phenomenal success, tech companies have been competing to stay ahead of the curve, and lawmakers and regulators are rushing to keep up with the rapidly changing industry.

According to Similarweb data, ChatGPT received 15.5 million visits in its first week of operation after going live at the end of November. The data shows that in ChatGPT’s second week of public access, visits more than tripled to 58 million.

Since then, ChatGPT has been integrated into Microsoft products, Google and other tech firms have released competing products, and Congress has become interested in — and scrutinized by — the chatbots’ growing popularity.

However, OpenAI had a busy week as ChatGPT approaches its one-year anniversary. After receiving pressure from hundreds of workers, the company’s board removed CEO Sam Altman and then rehired him a few days later.

At its peak, ChatGPT had 1.8 billion visits. According to Similarweb data, ChatGPT saw a sharp increase in visits from the time of its launch until reaching a peak in May with 1.8 billion visits. After peaking in May, ChatGPT’s traffic dropped to 1.6 billion in June, marking the first decline since the platform’s launch. An early concern about how AI would affect various industries and jobs was that students were using ChatGPT, potentially to cheat on assignments.

According to Similarweb’s data, chatGPT traffic peaked in August at 1.4 billion visits, but by October, it had returned to 1.7 billion visits.

The amount of traffic that ChatGPT generated propelled OpenAI’s website to rank among the most popular websites globally.

The OpenAI website received more visits in April than the websites of Netflix, Reddit, and LinkedIn; however, over the summer, Similarweb indicates that those websites surpassed OpenAI once more.

A major development in generative AI, according to Sarah Kreps, director of the Tech Policy Institute at Cornell Brooks School of Public Policy, was the release of the first “consumer facing, user friendly generative AI app.”

“This was something that normal people could use, but also then this percolated so quickly into businesses and now has transformed how so many different industries do business,” Kreps said.

Rival goods were released

In February, as ChatGPT gained immense popularity and was being used extensively, Google introduced Bard, a competing chatbot. Google’s Language Model for Dialogue Applications, or LaMDA, powers Bard.

Microsoft revealed its intentions to integrate ChatGPT into its Bing search engine, just a day after Google revealed Bard and its intentions to integrate it into search features. Microsoft gave OpenAI billions of dollars.

With their simultaneous announcements, the two companies set off a race to stay ahead of the AI curve, with others following suit.

Microsoft employed Open AI’s GPT-4, a more sophisticated version of its AI tool, to power AI in Bing search. Open AI released GPT-4 in March.

Over Bard, ChatGPT continues to have a substantial traffic advantage. Based on Similarweb data, Google’s Bard received 266.1 million visits in the last three months, while ChatGPT received 1.7 billion visits.

As ChatGPT grew, other tech companies joined the AI fray as well.

Facebook and Instagram’s parent company, Meta, declared in July that its large language model, Llama 2, was open-sourced and would be available for research and commercial use.

Earlier this month, Elon Musk’s xAI company revealed a rival to ChatGPT with a “rebellious streak.”

Congress’s examination of AI

With ChatGPT’s growing popularity and the emergence of competitors, the federal government started to think about safeguards to reduce potential risks like job losses and misinformation spreading. Altman expressed his “worst fears” in a May testimony to a Senate Judiciary subcommittee, saying that he believes the technology sector will “cause significant harm to the world.”

“I think if this technology goes wrong, it can go quite wrong, and we want to be vocal about that. We want to work with the government to prevent that from happening,” he added.

Additionally, Senate Majority Leader Charles Schumer (D-N.Y.) has organized a number of AI insight forums that bring together executives from tech companies and civil society organizations to talk about the advantages and disadvantages of AI. Altman attended the first closed-door forum in September, along with the CEOs of Google, Microsoft, Meta, and other tech companies.

In October, the White House issued a comprehensive executive order on AI, which is currently being considered by Congress. New safety regulations are part of the order, which also mandates that businesses creating models that seriously endanger the public’s health, the economy, or national security notify the government before training the models.

Additionally, it instructs federal agencies to expedite the development of methods for training AI while maintaining the privacy of the training set.

Unrest at OpenAI

Altman was unexpectedly fired as CEO of OpenAI on Friday afternoon, according to a report, because he was  “not consistently candid in his communications with the board.”   according to the review.

Following the news, OpenAI president and board chair Greg Brockman resigned, and it was later reported that hundreds of workers threatened to quit if Altman was not reinstated.

OpenAI first named OpenAI Chief Technology Officer Mira Murati as its interim CEO, then Emmett Shear, the CEO of Twitch, before announcing on Tuesday that Altman would return with a largely new board.

Microsoft recruited Altman and Brockman to head a generative AI team in the interim between the tech giant’s firing of Altman and the agreement to bring him back.

Microsoft and the AI company will maintain their partnership in spite of the recent upheaval.

“We are encouraged by the changes to the OpenAI board. We believe this is a first essential step on a path to more stable, well-informed, and effective governance,” Microsoft CEO Satya Nadella stated on X, the website that used to be Twitter, on Tuesday.

“Sam, Greg, and I have talked and agreed they have a key role to play along with the OAI leadership team in ensuring OAI continues to thrive and build on its mission. We look forward to building on our strong partnership and delivering the value of this next generation of AI to our customers and partners,” he added.

Additionally, Altman expressed his excitement about going back to OpenAI and “building on our strong partnership with [Microsoft].”  in a post on X.

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AI-Powered Chatbot Launched, According to Figure Technology Solutions

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The launch of Figure Technology Solutions’ AI-powered chatbot, which was created with the most recent large language models, was announced today. Figure is a provider of a disruptive and scaled technology platform designed to improve efficiency and transparency in financial services. By utilizing AI and machine learning to power its revolutionary lending ecosystem solutions and sustain a highly stable loan portfolio, Figure is demonstrating its dedication to this goal with this strategic launch. Figure is demonstrating its ability to integrate AI into daily operations, providing efficiency and effectiveness in servicing and targeting customers, with its existing AI/ML processes ranging from advanced prospect targeting capabilities to processes designed to streamline operations.

The goal of Figure’s AI chatbot is to improve and expedite the HELOC application and origination process, as well as the platform’s overall customer service experience. During and after the hours that Figure’s Customer Support Specialists are in operation, the chatbot is accessible to offer operational support. In an effort to speed up customer response times and free up Customer Support Specialists’ time to handle more intricate queries, the chatbot offers Figure’s CSS sample answers to frequently asked questions about HELOC products and application procedures during business hours.

Figure’s AI chatbot is intended to answer basic questions after hours, making the application process easier for clients. This AI chatbot acts as round-the-clock support, enhancing the usability and effectiveness of Figure’s loan origination platform by assisting users with their initial inquiries and offering crucial information and help. As a result, Figure’s lending technology solutions platform will function more efficiently and its customer service experience will be enhanced.

The AI chatbot demonstrates Figure’s ongoing efforts to create a lending technology platform that is among the best in the industry and that streamlines and expedites the loan origination and purchase processes. With the use of AI chatbot technology, Figure has been able to handle a nearly 30% increase in monthly chat volume while still offering HELOC customers a constant, round-the-clock channel of communication and more accurate responses.

Chief Data Officer at Figure Technology Solutions Ruben Padron stated, “The mortgage lending space is still highly manual, and there remains a pressing need for automation within the industry.” “We think Figure is putting itself at the forefront of the tech revolution in the mortgage space with the creation of extremely effective customer solutions like the AI chatbot.” “Our aim is to enhance the efficiency of the mortgage and lending industry by leveraging our generative AI portfolio to support our in-house tech-enabled platform. This will allow us to optimize value for our partners and customers.”

In the future, Figure plans to keep improving the AI chatbot to better assist users. Some of the improvements will be in the areas of context saving, customer verification, and chat history carry-forward.

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Adobe Unveils AI-Enhanced Mobile App for Content Creation

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Adobe has released a new mobile app called Adobe Express, which leverages generative artificial intelligence (GenAI) from Adobe Firefly to make content creation easier.

The company said in a press release on Thursday, April 18, that users would be able to create and distribute social media posts, videos, flyers, logos, and other types of content with the new mobile app.

According to the release, Govind Balakrishnan, senior vice president of Adobe Express and Digital Media Services, “brings the magic of Firefly generative AI directly into web and mobile content creation services.”

Per the release, the new mobile app is an all-in-one content editor that incorporates the photo, design, video, and GenAI tools from Adobe.

Users of any skill level can easily complete complex tasks with straightforward text prompts thanks to the app’s integration of the company’s Firefly GenAI, according to the release.

According to the release, you can use Text to Image to create images, Text Effects to generate text stylings, Generative Fill to add or remove objects from photos, and Text to Template to create editable templates.

According to the release, this is the first time these Firefly-powered features have been made available on mobile devices.

Balakrishnan stated in the release, “We’re excited to see a record number of customers turning to Adobe Express to promote their ideas, passions, and businesses through digital content and on TikTok, Instagram, X, Facebook, and other social platforms.”

A quarterly earnings call in March saw executives from Adobe announce that the company has been implementing GenAI features across its product lines for digital media, digital experience, publishing, and advertising.

All client segments have demonstrated a high level of demand for these features, according to the business. Since its launch in 2023, Firefly, for instance, has assisted users in creating over 6.5 billion images, vectors, designs, and text effects..

The content supply chain for businesses is set to be revolutionized by Adobe’s latest product launch, GenStudio and Firefly, which it announced in March along with additional GenAI capabilities.

New features in asset management, creation and production, delivery and activation, workflow and planning, insights and reporting, and asset management are among these additions. Their purpose is to furnish organizations with a cohesive and smooth content supply chain.

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Llama 3, a Dedicated AI Web Portal, is Announced by Meta

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On April 18, Meta made the announcement that Llama 3, its most recent large language model (LLM), had launched. It was hailed as a “major leap over Llama 2.”

According to the company, it has already released the first two models of the current version, which have 8B and 70B parameters. 400B parameters will be featured in future models.

A “large, high-quality training dataset” with over 15 trillion tokens—7 times larger and 4 times more code than Llama 2—was used to train Llama 3, as highlighted by Meta. To maintain the quality of the data, Llama 3 also includes filtering methods, such as NSFW filters.

Over half of the 12 use cases show that LLama 3 performs better than Llama 2 and rival models like Claude Sonnet from Anthropic, Mistral Medium, and Chat GPT-3.5 from OpenAI.

Text-based models comprised the initial releases of Llama 3. But multilingual and multimodal releases are on the way. “Core LLM capabilities” as defined by Meta will be exhibited by them, along with a longer context and improved reasoning and coding performance.

All significant cloud providers, model API providers, and other services will host Llama 3, according to the company’s plans. The product will be released “everywhere,” as planned.

Greater user Accessibility

Developers are the target audience for Llama 3, but Meta has also introduced new channels for end users in the US and over 12 other countries to access AI services.

A recent inclusion is a specialized website called Meta AI, where users can get homework help, trivia games, simulated job interviews, and writing help powered by AI.

Facebook, Instagram, WhatsApp, Messenger, and other products from Meta are all integrated with Meta AI. Additionally, the service is available in the US through Ray-Ban Meta smart glasses, and the company has plans to expand it to include its Meta Quest VR headset.

The announcement of Meta’s expanded AI product line follows the release of updates to rival services. The competition between consumer-focused AI services progressed when ChatGPT upgraded to GPT-4 Turbo on April 11 and Microsoft Copilot upgraded to GPT-4 Turbo beginning in March.

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