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IT Services Are Essential For Any Business To Be Successful

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The one thing that was noticed as we came out of the current pandemic is that a lot more smaller businesses seemed to survive than many thought would. Much larger businesses have all gone by the wayside and yet these smaller enterprises may even have gotten stronger. The reason that this happened is because they moved with the times and they understood the importance of their IT systems and platforms during these difficult times. These businesses knew that everyone would be taking their business online and would be using their various devices and computers to search the products and services that they wanted and then to make their final purchases online. In order for their business to be able to handle these extra enquiries and thus extra business, they invested heavily in their IT and this decision has paid off.

Many employees are also still working from home and will continue to do so into the near future. If your business is struggling and your profits are suffering as a direct result then it’s highly likely that you should have taken advantage of external IT services that would have allowed your business to grow and prosper. It is so important that you have the right kind of IT equipment installed and you have the correct solutions as well. You will only learn about these things by using an external service provider that knows exactly what they’re doing. Hopefully you will sign up for such services and then you will get to enjoy the following benefits.

An increase in overall productivity – It would be almost impossible for any business to operate without the right business technology and solutions in place. It allows your business to operate in a smooth and efficient manner and the right information technology allows your business to keep up with its closest competitors and even the larger ones. It’s likely that your business may rely on some kind of automation and so you need to have effective IT solutions in place so that your business does not experience any down time. Not only does downtime affect your bottom line but it also affects staff motivation as well and as we all know, your staff is your most important asset.

Better teamwork – Any business owner will tell you that no enterprise can be successful without the right kind of employees and so you have to create a landscape where they can work remotely and virtually. This is where an external IT service provider can really prove its worth because they can make sure that the right IT system is in place so that your staff can communicate with each other no matter where they are in the country or outside the country. We are not quite sure where the current business climate will take us and we have to revert back to doing business strictly online then it is important that your business IT platform and structures are ready to deal with it.

Technology changes on an almost daily basis and it is incredibly important that your business keeps up with these many changes as they come along. This is why hiring a service provider that can provide you with your IT services, is a very smart business decision indeed.

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2024 Robotics AI Startup Challenge is Announced by ABB Robotics

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To expedite the development of artificial intelligence systems in robotics, ABB Robotics announced Monday that it is launching a global competition. Submissions for systems and ideas in three categories are welcome for the 2024 Robotics AI Startup Challenge: autonomous decision-making, skill acquisition, and natural language programming.

According to the Zurich-based corporation, the goal of its most recent challenge is to encourage creativity and cooperation between it and forward-thinking startups across the globe.

“Innovation has been at the heart of ABB since the foundation of our robotics business 50 years ago, and we recognize the immense potential of startups and scaleups in driving technological advancement,” stated Marc Segura, president of ABB Robotics. “The ABB Robotics AI Startup Challenge is an opportunity for us to partner with the most creative and forward-thinking minds in the field, as we work together to shape the future of robotics and automation.”

Following a prior ABB challenge, Sevensense was acquired in January. The Swiss business created 3D vision navigation technology for autonomous mobile robots (AMRs) with the help of AI. Based on the acquisition of ASTI Mobile Robotics in 2021, ABB stated that it intends to completely incorporate Sevensense’s technology into its AMR portfolio.

ABB stated that it is using artificial intelligence (AI) to build the next generation of robots, which would be more efficient, intuitive, adaptive, and user-friendly. This will enable the business to change industries in order to increase end users’ resilience and make work more fulfilling for workers.

ABB Invites Applications for its Robotics AI Startup Challenge

In addition to working directly with ABB’s experts, participants in the 2024 Robotics AI Startup Challenge will have access to cutting-edge robotics technologies and the company’s extensive global network of partners and customers. The winner team will receive a $30,000 cash award and the opportunity to work with ABB to explore collaborative go-to-market plans and investment prospects in a long-term collaboration.

Application for the challenge is now available. Startups with robots and AI experience are invited to submit proposals by June 12, 2024. The challenge website has further details about the contest.

According to ABB, the competition is a component of their larger Innovation Ecosystem, which is “motivated by cooperation and the revolutionary possibilities of new technologies.” According to the company, it has developed programs to find, assist, and grow promising new businesses in various sectors.

The objective of ABB is to “create a more sustainable and productive future,” and it believes that such partnerships with forward-thinking companies will aid in the introduction of new systems to the market. Over 11,000 workers from over 53 countries work for ABB Robotics & Discrete Automation. The company’s modular industrial robot arms earned it the 2024 RBR Robotics Innovation Award.

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Onvego Unveils Smart AI Receptionist for Businesses

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Dialogue voice With its Smart Receptionist, artificial intelligence disruptor Onvego is poised to completely transform the commercial telephony market. Every business phone conversation is now worth more thanks to this AI breakthrough.

With small and medium-sized enterprises in mind, Smart Receptionist was created as an inexpensive AI-based phone handling and appointment management solution. After learning from partners about the challenges their clients have in receiving incoming calls, Onvego’s experts created a smooth platform for taking business calls.

The solution goes above and beyond conventional automated attendants. It was created in partnership with Phone.com, Onvego’s design partner. The AI-driven Smart Receptionist can arrange and reschedule appointments, filter spam, and redirect calls. It also addresses a lot of commonly asked questions, which eliminates the need for a dedicated individual to reply to inquiries about the services provided by an SMB.

Gonen Ziv, Chief Revenue Officer at Onvego, stated, “The Smart Receptionist will always answer when opportunity calls.” It’s quick and simple to set up. With the Smart Receptionist, businesses can go live in roughly five minutes.

Industrial Difficulties

Due to a lack of funding, personnel costs, time constraints, and training, businesses have struggled for far too long to effectively manage their communication channels on several fronts.

Research constantly indicates that daily, up to 50% of calls made by consumers to businesses go unanswered. With studies from Invoka and other sources showing that leads from inbound phone calls have a 10-15 times higher conversion rate than leads from other sources, it is evident that small business owners may benefit from phone traffic.

The Best Friend for Your Business

Modern, proprietary intellectual property (IP) is utilized by Onvego’s Smart Receptionist to provide natural language understanding (NLU) and automated speech recognition (ASR). It integrates text-to-speech (TTS), natural language processing (NLP), and large language model (LLM) technologies without making any of their complexity known to users or callers.

With any cloud telephony or enterprise VoIP solution, its conversational speech AI seamlessly connects. It eliminates spam around-the-clock, takes calls, makes appointments, and answers phones. Callers can communicate naturally and be understood with 99%+ accuracy in speech understanding. Today’s user-friendly technology transforms company telephony from a call-missing liability to a call-making asset.

As part of the growth of Smart Receptionist, Onvego has also unveiled its brand-new, fully customisable FAQ module, driven by AI. Any company that gets incoming phone calls can use it. It takes minutes to set the functionality. It functions well with current IVRs and doesn’t require any integration.

To quickly respond to frequently asked caller queries, businesses can create a knowledge base. Even in cases where a live person is unable to answer, the caller and the company benefit from the combined capabilities, which maximizes the value of each call.

By providing a self-service site that is user-friendly and customized to meet the demands of business customers, Onvego provides telephone service providers with a new source of income for the Smart Receptionist.

“At Onvego, we put a lot of effort into making sure our devices are simple to use and quick to set up.” “The high-touch, costly existing telephony channel is brought into the modern era by the Smart Receptionist,” Mr. Ziv continued.

The industry has already recognized the introduction of the Smart Receptionist as a major advancement. “Phone.com and our customers will benefit greatly from the Onvego Smart Receptionist,” stated Phone.com CEO Ari Rabban. “Without the expense and complexity usually associated with such revolutionary technology, it will allow us to bring the advantages of AI to even the smallest of businesses.”

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Intel has Optimized 500 Artificial Intelligence Models for Core Ultra Processors

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“An important milestone has been reached in Intel’s efforts to establish itself as the leading chip supplier for AI PCs: the company announced that over 500 AI models have been optimized for its Core Ultra processors.”

The AI models, according to the Santa Clara, California-based company, cover “more than 20 categories of AI, including large language, diffusion, super resolution, object detection, and computer vision,” as of Wednesday. These models are available from industry partners Hugging Face, PyTorch, ONNX Model Zoo, and OpenVINO Model Zoo.

These include Google’s Bert natural language understanding model, Microsoft’s Phi-2 small language model, Meta’s Llama large language model, OpenAI’s Whisper speech recognition model, Stability AI’s Stable Diffusion 1.5 text-to-image generation model, and the Mistral language model.

Models “form the backbone of AI-enhanced software features like object removal, image super resolution, or text summarization,” according to Intel, which highlights the significance of its optimization work. It further stated that the models are compatible with the Core Ultra’s neural processing unit (NPU), GPU, and CPU.

According to the company, “the breadth of user-facing AI features that can be brought to market and the number of enabled/optimized models are directly correlated.” It is impossible to design a feature without a model. The feature cannot operate at its peak efficiency without runtime optimization.

The semiconductor giant is in an arms race with rivals AMD and Qualcomm to not only provide the best processors for AI PCs but also to enable compelling software experiences with the goal of creating greater demand for their respective products.

Along with the AI model optimization project, Intel has been developing over 300 AI-powered features for PCs with Core Ultra processors in collaboration with more than 100 independent software vendors (ISVs). In December, the company released its Core Ultra lineup; this is being done as part of its AI PC Acceleration Program, which was started a few months prior.

The company stated that the work it has done to establish AI PCs as a new device category and the investments it has made in client AI processing, framework optimizations, AI tools like OpenVINO, and other related areas have made its software enablement work possible.

Robert Hallock, vice president and general manager of AI and technical marketing in Intel’s Client Computing Group, said in a statement, “This unmatched selection reflects our commitment to building not only the PC industry’s most robust toolchain for AI developers, but a rock-solid foundation AI software users can implicitly trust.”

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